I cannot reactivate Internet Security

I cannot access Secure VPN and Tune Up and after reinstalling Internet Security, it cannot find my subscriptions.
Inputting my user name and password result in an error message.
I reinstalled Internet Security after using AVG Clear.
Help please.
 

Hello Ron,

This isn't the expected behavior and we apologize for the inconvenience caused.
We have sent an email for you to provide the screenshot of AVG Internet Security "My Subscriptions" page.
Once we receive it, will assist further on this matter.
Thank you.