I cannot start Windows, AVG problem

Hello Paublo,

I sincerely apologize for the inconvenience that has been caused to you . Please do not worry about that,  we have a way to sort this out . I would request to try the instructions provided in the following link and try rebooting your system http://avgread.me/1Md2imU . If the issue persist again,  I would request you to get  contact the local technician to check with the booting issue and get back to us . So that we will be gald to help you with the AVG related issue. Please feel free to get back to us if any issues with AVG .

Thank you .

Hi, my Windoes does not start, instead it says this:

The operating system could not be loaded because a critical system druver is missing or contains errors.

File: \WINDOWS\system32\DRIVERS\avguniva.sys
Error code: 0xc000000d

I think this is the AntiVirus, so I want to unistall it, reinstall it again, but I cannot start my PC.

I cannot get into safe mode.
What should I do?

Hello Paublo,

I sincerely apologize for the inconvenience that has been caused to you . Please do not worry about that,  we have a way to sort this out . I would request to try the instructions provided in the following link and try rebooting your system http://avgread.me/1Md2imU . If the issue persist again,  I would request you to get  contact the local technician to check with the booting issue and get back to us . So that we will be gald to help you with the AVG related issue. Please feel free to get back to us if any issues with AVG .

Thank you .

Paublo,
We certainly understand your concern.
We kindly request you to please insert the flash drive installed with AVG Rescue CD into the system and restart your system.
Once the system restarted please follow the on screen instructions to resolve your issue.
Please feel free to get back to us for further assistance.
Thank you.

Well…

How do I launch AVG rescue cd?

I already have the flash drive with that installed.