Hello Jakub.
We'll certainly help with your request.
Upon checking your account details, automatic renewal for the 60 day trial is cancelled on 19th Nov 2020.
This could be the reason you no longer see the option to cancel.
I assure you will not be charged for its renewal in future.
Good morning,
I cannot unsusbscribe from my subscription for AVG AntiVirus. There is no button to unsubscribe on my account. There is a message: "We tried to charge you for the upcoming subscription period but failed. Please double-check the funds and limits on your payment method, or we may cancel your subscription." I tought i had unsusbscribe it. I don't want you to charge me for this subscription neither for future ones.
Thank you,
Jakub Kamberski.
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Hello Jakub.
We'll certainly help with your request.
Upon checking your account details, automatic renewal for the 60 day trial is cancelled on 19th Nov 2020.
This could be the reason you no longer see the option to cancel.
I assure you will not be charged for its renewal in future.