Thank you for creating your own post.
As requested, I have cancelled (unsubscribed) your AVG TuneUp - Unlimited.
I can assure you that you will not be charged for this subscription.
Feel free to contact us if you have any queries.
Good morning,
I cannot unsusbscribe from my subscription for AVGTuneUp. There is no button to unsubscribe on my account. There is a message: "We tried to charge you for the upcoming subscription period but failed. Please double-check the funds and limits on your payment method, or we may cancel your subscription."
I have still 4 days to unsubscribe so please can you fix this problem for me cancellig my subscription? I don't want you to charge me for this subscription neither for future ones.
Thank you,
Cristina Goy
Hello Cristina,
Thank you for creating your own post.
As requested, I have cancelled (unsubscribed) your AVG TuneUp - Unlimited.
I can assure you that you will not be charged for this subscription.
Feel free to contact us if you have any queries.
Hi Marta,
We're glad to help you.
To locate the subscription info, we'd suggest you to write back to us in your own post. This will reveal the email address registered with AVG.
Note : It isn't recommended to share the account info over this post.
Thank you for your understanding in advance!