I can't access my AVG free options

AVG Protection
4

Before I get to that, what about all the files in the quarantine?  I started a scan on my computer this afternoon, then left it to do it's job.  I know for a fact AVG usually puts some files that I have no problem with into the quarantine and usually I just restore them afterwards.

How can I access my quarantine to put the files back to where I need them?  Where is the quarantine folder?  Will they still be there if I reinstall?

3

Hi Bernard,
We regret to hear about the inconvenience caused. It seems you have installed AVG Internet Security - Unlimited trial version which has expired, this is the reason why it shows the message. We are sorry that we cannot check the exceptions and scan data in a expired version. If you do not want to buy the Pro version, please follow the below instructions to uninstall the expired version and install the Free version.
1 Use the link https://share.avg.com/steam/PSP/AVG2017/AVG_Clear.exe to run the AVG Clear tool.
2 Open the AVG Clear tool, click Yes in the User Account control dialog.
3 Click No in the Windows safe mode dialog.
4 Select the installed version of AVG, click Uninstall, then click Restart computer. (1/2)

1

I'm in AVG Zen.  I click the Antivirus Free button and then it opens a window that says "Your internet security trial has expired".  I just want to access my exceptions folder and look at my scan data.

Are you asking me to pay just so I can get those options back?

2

Please run the AVG Remover tool by using the below instructions.
1 Download the AVG remover tool please click on this link:
http://aa-download.avg.com/filedir/util/AVG_Remover.exe
2 Run the downloaded tool and follow the instructions displayed on your screen.
3 Your computer will be restarted automatically.
After reboot, Open C drive and look for folder "AVG Remover" and delete it manually, also delete "AVG" folder in "Program files (x86)" in C Drive.
Please use the link to show how to install AVG Anti-Virus free : http://avgclick.me/InstallFree
Please, feel free to let us know if you require any further assistance. Thank you