Hello Tharusha,
We'll certainly help you resolve this issue. Please note that password set to protect AVG program from unauthorized access cannot be reset. We'd request to uninstall AVG using AVG Clear tool and reinstall it.
1. Click this link to download AVG Clear, and save it in a familiar location on your PC (by default, all files are saved to your Downloads folder).
2. Right-click the downloaded file and click Run as administrator.
3. If prompted by the User Account Control dialog for permissions, click Yes (or Continue on older versions of Windows).
4. Click No when AVG Clear prompts you to restart Windows in Safe Mode.
5. Ensure AVG Internet Security is selected in the drop-down menu. Leave the installation program directory and installation data directory unchanged, unless you have changed the default location of your AVG Internet Security program and data directories. Then, click Uninstall.
6. Click Restart computer to complete uninstallation.
You can download the AVG program again from our downloads page (https://www.avg.com/en-us/installation-files) and reinstall it. If you need any assistance, let me know if it is a free or trial version of AVG that you are trying to install.
Unfortunately I Cant remember my avg athorization password recently i added now i cant access to my avg program, i tried to Uninstall It But then its also asking password. theres no frogotten password method for change the password. please help me for fix this issue
Hello Tharusha,
We'll certainly help you resolve this issue. Please note that password set to protect AVG program from unauthorized access cannot be reset. We'd request to uninstall AVG using AVG Clear tool and reinstall it.
1. Click this link to download AVG Clear, and save it in a familiar location on your PC (by default, all files are saved to your Downloads folder).
2. Right-click the downloaded file and click Run as administrator.
3. If prompted by the User Account Control dialog for permissions, click Yes (or Continue on older versions of Windows).
4. Click No when AVG Clear prompts you to restart Windows in Safe Mode.
5. Ensure AVG Internet Security is selected in the drop-down menu. Leave the installation program directory and installation data directory unchanged, unless you have changed the default location of your AVG Internet Security program and data directories. Then, click Uninstall.
6. Click Restart computer to complete uninstallation.
You can download the AVG program again from our downloads page (https://www.avg.com/en-us/installation-files) and reinstall it. If you need any assistance, let me know if it is a free or trial version of AVG that you are trying to install.