Hi Jeppe,
We're glad to look into this & help you.
Initially, we appreciate your efforts & technical knowledge in working towards fixing the issue.
From the description, it seems that the banking website is incompatible with your Chrome browser, as the reqired plugins might be missing.
To clarify this, please let us know if you're able to access other sites in Chrome, without any issues.
To check if AVG is causing the issue, we'd suggest you to disable the AVG protection temporarily.
If disabling entire AVG protection fixes the issue, please disable Firewall alone & let us know the outcome (Open AVG - Hacker attacks - click on toggle bar below Firewall).
So iDeal is a Dutch service banks use for payments online. I was always able to use it when I just had the basic internet protection from AVG. However I updated to the full package and ever since the iDeal payment page is blank and I cant get it to work.
Things I tried:
- turning of AVG VPN temporarilty (this solves log in issues on other sites so thought I'd give it a go);
- Clearing all my browserhistory and cookies on Chrome;
- Completely resetting all my Chrome settings;
- Contact my banks support page;
- Try a different browser.
Nothing worked except for using a different browser. Other people dont have this with Chrome however. I did see at some point AVG adds payment protection but for the life of me I cant find the setting. I wanna (temporarily) turn it off when I wanna make payments.
Hi Jeppe,
We're glad to look into this & help you.
Initially, we appreciate your efforts & technical knowledge in working towards fixing the issue.
From the description, it seems that the banking website is incompatible with your Chrome browser, as the reqired plugins might be missing.
To clarify this, please let us know if you're able to access other sites in Chrome, without any issues.
To check if AVG is causing the issue, we'd suggest you to disable the AVG protection temporarily.
If disabling entire AVG protection fixes the issue, please disable Firewall alone & let us know the outcome (Open AVG - Hacker attacks - click on toggle bar below Firewall).