I can't cancel my subscription

Hello Pj,

In light of the current circumstances concerning COVID-19 outbreak, there was a delay. We are operational now.
It seems that you got assistance through another channel for cancelling the subscription.
Feel free to contact us if you need further assistance.
Thank you.

Just a few moments ago I paid for the AVG Tune UP Tune and I wasn't logged in. So it isn't connected to any account just my PC. I really don't want to pay for the next month can anyone help me. When I go to my account it says I have no current subscriptions but I very clearly do as when I go to the app it says that I have my subscription billing on the may 24th

Hello Pj,

In light of the current circumstances concerning COVID-19 outbreak, there was a delay. We are operational now.
It seems that you got assistance through another channel for cancelling the subscription.
Feel free to contact us if you need further assistance.
Thank you.