I can't connected

AVG Protection
1

I tried to connect and this is de error code Oxe0010602  Ox0602

3

Hello Katherine,
We regret for the inconvenience caused.
Could you please let us know where you are receiving this error message?
Are you receiving this error during installation or update?
Thank you.

2

Hello Katherine,
We regret for the inconvenience caused.
Could you please let us know where you are receiving this error message?
Are you receiving this error during installation or update?
Thank you.