I'm sorry to hear that you're experiencing issues with AVG Free Antivirus on your Windows XP computer. I request you to right click on "My computer" > select properties and check if you have Windows XP SP (Service pack) 3 and also share a screenshot of the error message to assist you further.
Best regards,
Alok.
I've runned AVG resetacces, AVG remover and finally AVG clear, and try to install AVG proteccion free 698, and there are the same error 0xC0070641: General error (0x0641)
Properties of my windows and PC are
Windows XP profesional
version 2002
service pack 3
equipo
intel (r) core (TM)2 quad cpu Q820@2.33GHz
2.33GHz, 3.00 GB Ram
extension de direccion fisica
Best regards
0xC0070641: General error (0x0641)
I call your support service and tell me to run your program AVG clear. I do it and try again to install AVG antivirus free, but i have the same error 0xC0070641: General error (0x0641)
What must i do?
Hi Alok & Alan.
I've runned AVG resetacces, AVG remover and finally AVG clear, and try to install AVG proteccion free 698, and there are the same error 0xC0070641: General error (0x0641)
Properties of my windows and PC are
Windows XP profesional
version 2002
service pack 3
equipo
intel (r) core ™2 quad cpu Q820@2.33GHz
2.33GHz, 3.00 GB Ram
extension de direccion fisica
Best regards
Ignasi, Have a look @ this AVG article (http://avgread.me/1Ewajhi). Also for your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
AVG Guru
Hello Ignasi,
I'm sorry to hear that you're experiencing issues with AVG Free Antivirus on your Windows XP computer. I request you to right click on "My computer" > select properties and check if you have Windows XP SP (Service pack) 3 and also share a screenshot of the error message to assist you further.
Best regards,
Alok.
Hi Bode,
We will certainly look into this and help you.
Please contact us from your own post and provide us the screenshot of the threat message to assist further.
I am sorry to hear that the issue persists. I have emailed you a link to collect error logs from your computer. This logs will be analysed by the senior team and contact you via email with a solution.