I can't open AVG via desktop icon, the message says my sytem administrator has blocked the application

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4

Hi Alan,
 
Thank you for your fast response!
 
Backing up the registry and then deleting as recommended in the link from it:
 
HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Safer
HKEY_CURRENT_USER\SOFTWARE\Policies\Microsoft\Windows
 
resolved the problem.  I assume because this system has only a single user there were no group policy HKLM and HKCU series registry entries to delete.
 
A key alert for AVG users is to always check the System Tray for the AVG icon and we have added a note on this system's monitor. If AVG doesn't start automatically the system is unprotected and something is wrong and needs to be investigated.
 
Thanks again,
Roy

5

@ Roy Schoenbeck
Roy, Have a look @ this similar link (https://support.avg.com/answers?id=906b0000000D46bAAC).
AVG Guru

1

Hi Roy,
I am happy to see that your issue is resolved.
Thanks for posting back.

3

@ Roy Schoenbeck
Roy, Have a look @ this similar link (https://support.avg.com/answers?id=906b0000000D46bAAC).
AVG Guru

2

Hi Alan,
 
Thank you for your fast response!
 
Backing up the registry and then deleting as recommended in the link from it:
 
HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Safer
HKEY_CURRENT_USER\SOFTWARE\Policies\Microsoft\Windows
 
resolved the problem.  I assume because this system has only a single user there were no group policy HKLM and HKCU series registry entries to delete.
 
A key alert for AVG users is to always check the System Tray for the AVG icon and we have added a note on this system's monitor. If AVG doesn't start automatically the system is unprotected and something is wrong and needs to be investigated.
 
Thanks again,
Roy