I can't open secure VPN even though it is installed

AVG VPN
3

Hello Nezih, 

Thank you for reaching AVG support channel. We are sorry for the inconvenience caused. We understand that you are unable to open AVG Secure VPN. We will check and help you to resolve it.

Please provide the following information to help you better :

1. Do you get any error message while trying to open AVG Secure VPN?
2. Confirm the version of operating system installed in your device.
3. Please confirm are you unable to open AVG Secure VPN program (or) Are you unable to turn on VPN connection?
4. If you get any error, share us the screenshot of it.

You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions. Thanks in advance.

1 
I can't open secure VPN even though it is installed
2

Hello Nezih, 

Thank you for reaching AVG support channel. We are sorry for the inconvenience caused. We understand that you are unable to open AVG Secure VPN. We will check and help you to resolve it.

Please provide the following information to help you better :

1. Do you get any error message while trying to open AVG Secure VPN?
2. Confirm the version of operating system installed in your device.
3. Please confirm are you unable to open AVG Secure VPN program (or) Are you unable to turn on VPN connection?
4. If you get any error, share us the screenshot of it.

You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions. Thanks in advance.