Hi Jeraldine. Sorry for the inconvenience. Please open your Control Panel and click on 'Programs ->Programs and features'. If you are running Windows XP, please look for 'Add or Remove programs'. It will open the list of programs that are installed in your computer. Please check if you see any AVG programs in that list. If you don't find any, please click on http://bit.ly/1DXPL5z to show the steps to install the AVG Internet Security 2015. I have emailed you your AVG Internet Security license number. Please let us know if you need further help.
I get an error saying please close the other install programe but I only have one open??? when trying to install on wondows vista 64
You have my $85.00 but AVG is not on my desktop & I can't find a reinstate tab.
Hi Jeraldine. Sorry for the inconvenience. Please open your Control Panel and click on 'Programs ->Programs and features'. If you are running Windows XP, please look for 'Add or Remove programs'. It will open the list of programs that are installed in your computer. Please check if you see any AVG programs in that list. If you don't find any, please click on http://bit.ly/1DXPL5z to show the steps to install the AVG Internet Security 2015. I have emailed you your AVG Internet Security license number. Please let us know if you need further help.
I get an error saying please close the other install programe but I only have one open??? when trying to install on wondows vista 64