I can't see my subscription on subscription.avg.com

AVG Subscription
1

I purchased AVG ultimate 2020 (10 devices in 2 years) on the online store(NewEgg). And I got the key code.
It works fine and has been successfully activated.
But I can't see my subscription on subscription.avg.com.
Could you please help me make my subscription visible on the webpage?

3

Thanks for replying Santhosh,
If so, is there any way to delete the allocated one of my 10 devices?
How can I manage it?

5

Hi Dennis,

We understand your concern.

Yes, you do have the subscription for the AVG Ultimate.

We would like to clarify that the AVG products purchased from the reseller wont appear under your AVG MyAccount.

Thank you for understanding.

2

Thanks for replying Santhosh, 
If so, is there any way to delete the allocated one of my 10 devices?
How can i manage it?

4

Hi Dennis,

We understand your concern.

Yes, you do have the subscription for the AVG Ultimate.

We would like to clarify that the AVG products purchased from the reseller wont appear under your AVG MyAccount.

Thank you for understanding.