Hello Susan,
I am sorry to hear about this. Please reactivate AVG TuneUp unlimited as per the steps mentioned below and check if it works:
1. Please open AVG dashboard and click on your email address at top right corner.
2. Then select 'Leave this network' option and confirm it by clicking on 'Leave' button.
3. Click Connect at the top-right of the screen, then click Log into an existing account.
4. Type your email address and the password you created for your AVG My Account during the purchase, then click Log In.
After connecting the AVG management console to your AVG My Account, AVG TuneUp unlimited registered to your email address are automatically activated on your current PC.
Thank you.
Hello Susan,
I am sorry to hear about this. Please reactivate AVG TuneUp unlimited as per the steps mentioned below and check if it works:
1. Please open AVG dashboard and click on your email address at top right corner.
2. Then select 'Leave this network' option and confirm it by clicking on 'Leave' button.
3. Click Connect at the top-right of the screen, then click Log into an existing account.
4. Type your email address and the password you created for your AVG My Account during the purchase, then click Log In.
After connecting the AVG management console to your AVG My Account, AVG TuneUp unlimited registered to your email address are automatically activated on your current PC.
Thank you.
I have purchased AVG tuneup and have been told to activate the purchase using the 'Connect' button on the AVG dashboard. I can't see this item anywhere - how do I activate it?