Hello Billy,
We are sorry to hear about the inconvenience caused. Please be informed that this page deals with the technical queries regarding AVG Windows products. AVG Android support is provided through email only. Please click on the following link ( http://avgclick.me/AVGtechnical ) and fill out your details, select as Android then the name of AVG Program that you installed in your mobile and in description please completely explain about your issue and finally click on Email option. The AVG mobile team will reply back to you via email with a resolution.
Thank you.
My phone was stolen and I can't seem to view the picture anti theft was supposed to take and the SIM card serial number I was given of who ever took it is useless so what now
Billy, When filling out your details choose Yes for the Question "Are you currently using any paid/trial AVG products?" even though you may be using the Free version and fill out necessary details and click on Email option.
AVG Guru