Hello John,
I understand the inconvenience.
Please provide the screenshot of the threat message that you received while accessing the website which will help us to assist further.
To take a screenshot please follow the instructions mentioned in this link: http://avgread.me/1aZxsAV and attach the image to this post.
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
I opened a website avg reported as infected without my avg on and got scared so I went to virustotal to scan the url and saw it was clean so avg has a false positive. I went to the report false positive website for avg and it didn't let me complete the submission so I am emailing you to submit the false positive.this is the website: https://www.instagram.com/anastasiya_kvitko/?hl=en
Thank you for providing the screenshot.
This message will appear only when your AVG Antivirus is active on your PC.
Please try adding the URL to the exclusion list of AVG as mentioned in this article: http://support.avg.com/SupportArticleView?urlname=How-to-make-exclusions-from-all-scans-and-shields .
Please provide the screenshot of the error that appeared while submitting the sample in our website which will help us to escalate it to concern team.
John,
I understand this must be upsetting, but I really appreciate your efforts and patience so far. Please try to submit a sample by visiting this website False Positive File Form.
Hello John,
I understand the inconvenience.
Please provide the screenshot of the threat message that you received while accessing the website which will help us to assist further.
To take a screenshot please follow the instructions mentioned in this link: http://avgread.me/1aZxsAV and attach the image to this post.
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.