I cant turn on AVG secure VPN after I paid for 1 year license

Hello I need help here is my order details
Order Number:
10882610510
Order Date:
28 November 2018

After installed AVG Secre VPN I cant turn on until now

Hello Pornthip,

Let's work together to fix it. Do you receive any error while trying to turn on AVG Secure VPN?

Please share the screenshot http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot of that error message to assist you further.