I currently have an AVG Internet Security Account (order # removed)

Hello Pham,
Thank you for reaching us through this channel.
We'll certainly check and help you.
As it is not recommended to share your order/subscription details over this public post. Hence, I've removed the order number from the post and sent you an email to your registered email address.Please check for the email and revert to us.
Thank you for your understanding.

I currently have an AVG Internet Security Account (order # removed) which is due to renew in November 21, 2021. 
Order ID: #[order number removed]. 
PURCHASED: November 6, 2021

I want to refund but I can't. Get notification:

Sorry, some of your requests didn’t go through. Give it another try or contact support

Hello Pham,
Thank you for reaching us through this channel.
We'll certainly check and help you.
As it is not recommended to share your order/subscription details over this public post. Hence, I've removed the order number from the post and sent you an email to your registered email address.Please check for the email and revert to us.
Thank you for your understanding.