We'd be glad to clarify the charges and help with your refund request. However, there are no active AVG subscriptions registered under the email address you used to contact us here. We are able to find an account using your first name and last name but registered under a different email address. I've sent an email with further details, please revert it with requested information to proceed further.
Hi everyone!
I created my AVG account years ago with an email that I no longer have. Last week I returned from my vacation and I found some product purchases that I never made (I live alone and I have a desktop PC).
How can I make the refund or how can I access to that old account without knowing the username or password?
From already thank you very much.
P/S: sorry for my english, i use google translation.
Hello Marco.
We'd be glad to clarify the charges and help with your refund request. However, there are no active AVG subscriptions registered under the email address you used to contact us here. We are able to find an account using your first name and last name but registered under a different email address. I've sent an email with further details, please revert it with requested information to proceed further.