I did not wish to renew. I need a refund for charges made Oct 1 118.71 and Oct 2 22.39

I do not wish to renew AVC account.  I am 91 and I do not use the computer often…
I just received my visa bill for Nov and find that I was charged 118.71 on Oct 1 and 22.39 on Oct 2.  My Oct. visa bill just arrived Nov 04.  so I have passed the 30 day refund.
Please refund me the above, and remove my credit card from you files

Hi, Lucille.
Thank you for contacting AVG Community Support.
We apologize for the inconvenience caused to you.
I see you already reached our concern team and they are helping you with it.
Please feel free to reach us again if you need any other help with AVG.
Thank you.

Hi, Lucille.
Thank you for contacting AVG Community Support.
We apologize for the inconvenience caused to you.
I see you already reached our concern team and they are helping you with it.
Please feel free to reach us again if you need any other help with AVG.
Thank you.