I didnot ask for renewal of DriAVg Tune up

AVG Subscription
8

Thanks a lot  for your  reply.  I receved a mail also from support.  Please refund the money back as I am not using AVG subscription.

Rgards
Jayasree N

1

According to my recent credit card statement, I made a payment to "Dri AVG Technologies orderfind IE".

I have not asked for automatic renewal nor renewed this.


Please  cancel my payment.  Kindly  do  the needful.

Regards
Jayasree N

2

I  want toproceed with refund.Please do the needful.

Thanks
Jayasree N

3

Thanks a lot  for your  reply.  I receved a mail also from support.  Please refund the money back as I am not using AVG subscription.

Rgards
Jayasree N

4

Hello Jayasree,

We acknowledge your refund request.
You have been charged INR1178.82 for the auto renewal of AVG TuneUp - Unlimited Devices (1 year subscription).
On your behalf, we have raised the refund ticket.
Keep checking your email to know about the status.
Your patience is much appreciated.

5

I want refund.  Please do the needful.

Regards
Jayasree N

6

You are most welcome.
It seems that our refund team has offered you a retention instead of refund.
Would you like to make use of the offer or proceed with the refund?

7

Sure, I have informed concern team to process refund.
Keep checking your email to know about its status.
Your patience is much appreciated.