I don't have any packages with you but you have taken £ 54.99 from my account on the 8th April

AVG Subscription
3

Hi Josephine,
Thank you for contacting AVG Community Support.
We are really sorry to know this. We'll certainly check and help you out.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you and keep us updated.

1

I do not have any packages with you at the moment but you have taken £ 54.99 from my account on the 8th April 2023. 
Could you please rectify

2

Hi Josephine,
Thank you for contacting AVG Community Support.
We are really sorry to know this. We'll certainly check and help you out.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you and keep us updated.