The version that AVG program is running on build 16.121.7859
Today, I started a scan on my pc. After a minute, I see 25 threats and my computer rebooted. To make sure I had a virus, I thought I should use a different antivirus software. I use avast and malware bytes and it showed up saying that i didn't have a virus. What is happening. I use this computer for school and I am scared if this is something I should care. PLZ HELP!!!!!1
Hello Tissan,
We are sorry to know that. Please do not worry, this can happen if AVG program is not up to date. We suggest you to check if the AVG program is up to date and then try to run AVG scan and see any threat is being detected. And also, please make sure to remove all the other security software from your computer, so that they will not be conflicted with each other.
Thank you.
We are sorry to know that. Please do not worry, this can happen if AVG program is not up to date. We suggest you to check if the AVG program is up to date and then try to run AVG scan and see any threat is being detected. And also, please make sure to remove all the other security software from your computer, so that they will not be conflicted with each other.
Thank you.
The version that AVG program is running on build 16.121.7859
Tissan,
Thank you for the information. Please remove all the third party security software from your computer and then try to run AVG scan and see if any threat is being detected. Please let us know the status
Thank you.
Tissan, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
AVG Guru
AVG Guru
The same thing still
Hello Tissan,
We are sorry to know that the issue persists. In this case, we suggest you to send us the screenshot of the AVG pop-up you receive? Please click on this link for the steps to take screenshot http://avgclick.me/getscreenshot
Thank you.
We are sorry to know that the issue persists. In this case, we suggest you to send us the screenshot of the AVG pop-up you receive? Please click on this link for the steps to take screenshot http://avgclick.me/getscreenshot
Thank you.