Hello Yvonne,
We regret for the inconvenience caused. You seem to have AVG PC Tuneup installed on your PC. We request you to run Tuneup remover tool ( http://www.avg.com/filedir/util/TuneUp_Remover.exe ) on your PC once and then install AVG Performance.
To install AVG performance, please follow the steps in this article ( http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-Performance ). Thank you.
My subscription runs out in February 2017 but my machine keeps coming up with the subscription has run out, when I try to down load it I just keep getting this error message. If I restart as requested nothing happens. Help…
Von.
Thank you, it's working now.
Von.