I got charged twice and still can't download the program

AVG Subscription
3

Hello William, 

We will help you to download and install AVG program. 

Do you get any error message while downloading AVG program?
Please confirm the exact program which you are unable to access?

If you get error, please share us the screenshot of it. We look forward for your response.

1

I got charged twice and still can not download as it states does not recognize the code

2

Hello William, 

We will help you to download and install AVG program. 

Do you get any error message while downloading AVG program?
Please confirm the exact program which you are unable to access?

If you get error, please share us the screenshot of it. We look forward for your response.