I had to do a Windows System Recovery, best steps on reinstalling AVG products?

General discussion
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I just completed a Windows system recovery on a 2012, HP Envy laptop running Windows 7 Home Premium. I've uninstalled Norton and have reinstalled only AVG Internet Security. I have to "recover" my PC Tune Up (product name typed from personal memory) and Roboform. I'm asking the community for best procedures before continuing with all the steps to get my system / machine back up and running. Please alert me to any clarifications that I need to make on my end before getting feedback (e.g. any "do you …" "have you … " questions). Thanks, Brent

6

Hello Brent.
Thank you for contacting us. We would request you to follow the steps in this article ( http://avgclick.me/installAVGPCTuneUp ) to download and install AVG PC Tuneup.
To download and install RoboForm, please follow the steps in this article ( http://support.avg.com/SupportArticleView?urlname=Installation-and-support-for-RoboForm-Everywhere ). Please, feel free to let us know if you require any further assistance. Thank you.

3

Brent, Did you also download & run the Norton [Symantec] total removal tool (https://support.norton.com/sp/en/uk/home/current/solutions/kb20080710133834EN_EndUserProfile_en_us)?.
AVG Guru

2

Hello Brent.
Thank you for contacting us. We would request you to follow the steps in this article ( http://avgclick.me/installAVGPCTuneUp ) to download and install AVG PC Tuneup.
To download and install RoboForm, please follow the steps in this article ( http://support.avg.com/SupportArticleView?urlname=Installation-and-support-for-RoboForm-Everywhere ). Please, feel free to let us know if you require any further assistance. Thank you.

4

Hello Brent,
Thank you for replying us back. Could you please let us know whether you have faced any difficulties with downloading the Roboform program? If not please click on the download link on the the article so that the installation file will get downloaded automatically, once done follow the instructions on the article to install the Roboform program. If you are facing any issues please let us know so that we could assist you better in resolving it.

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  1. Thank you Alan. I used the Norton uninstall software that was on my system, in the folder with the software. I'll look at your link.
    2. I  did have a question, Avinash (or one of your coworkers). Will I have to start from scratch with sites linked to Roboform? With files backed up I am assuming that, even in this case, I can't "recover" this software.