I had to pay by creditcard an amount of € 44,99

AVG Protection
3

Hello Henk,

I understand the inconvenience.
I see that you have been charged for renewal of AVG PC TuneUp 1 computer (2 years) license as it had auto renewal in active state.
As per your request, I have forwarded the case to concern team for processing refund and cancelled auto renewal for other AVG licenses on your account.
Keep checking your email to know about refund status.
Your patience is much appreciated.

1

I didn't give you an order for this. I dont't use your licensies anymore. Since July I have another company to clean my computer, so I coudn't see the new renewal. Please pay back to me this amount of € 44,99. and cancel the renewal for all licensies.

Kind regards and merry Christmas

Hen Wiegerinck

2

Hello Henk,

I understand the inconvenience.
I see that you have been charged for renewal of AVG PC TuneUp 1 computer (2 years) license as it had auto renewal in active state.
As per your request, I have forwarded the case to concern team for processing refund and cancelled auto renewal for other AVG licenses on your account.
Keep checking your email to know about refund status.
Your patience is much appreciated.