I have 2 threats what do I do?

Viruses & Threats
5

Hello Stuart,

We apologize for the inconvenience caused. In order to assist you  better, could you please provide the screenshot of the AVG window which shows the detection?
You find the instructions from the below link to attach a screenshot: http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot

Thank you.

1

AVG has identified 2 threats and says they cannot be quarantined or deleted, what should I do about them?

They are:       VBA-Downloader-AOV[Trj]
and          IRC:Malware-gen

3

Hello Stuart,

We apologize for the inconvenience caused. In order to assist you  better, could you please provide the screenshot of the AVG window which shows the detection?
You find the instructions from the below link to attach a screenshot: http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot

Thank you.

2

Hi Stuart,

We are sorry to hear that, we have sent you an email. Please provide us the screenshots to assist you further.

Thank you!

4

please give me an email address to send the screenshot to, as it will not go in the reply box