I have a pop up that tells me they are from Microsoft

Viruses & Threats
3

Hello William.
I request you to send us a screenshot of the issue that you face to assist you further.
Thank you.

1

the last time this happened one of my computers was taking over and passworded by the scammers and I cant use that desktop. I run a virus check and AVG states every thing is fine

2

Hello William.
I request you to send us a screenshot of the issue that you face to assist you further.
Thank you.