I have a subscription for AVG Mac Tune Up but I can't download it

Hello Abdul,

We are sorry to hear that.
Could you share the screenshot of error message that appeared for AVG TuneUp installation on Mac?
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
We also request you to provide the Mac OS version information here.
Your AVG TuneUp - Unlimited Devices (1 Year) subscription expired on 15th August 2019.
We have sent an email for you to provide the details about the TuneUp purchase done for Mac.
Once we locate the account, will assist further on this matter.
Thank you.

Hello Abdul,

We are sorry to hear that.
Could you share the screenshot of error message that appeared for AVG TuneUp installation on Mac?
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
We also request you to provide the Mac OS version information here.
Your AVG TuneUp - Unlimited Devices (1 Year) subscription expired on 15th August 2019.
We have sent an email for you to provide the details about the TuneUp purchase done for Mac.
Once we locate the account, will assist further on this matter.
Thank you.

I have a subscription for AVG Mac Tune up but I am unable to download it as Download fails. I have iMac (21.5-inch, Mid 2011)  Massage says avgtuneup (1) .dmg Failed - Download error.