I have a url that has been blacklisted and should not have been. I need to have the threat removed

Viruses & Threats
3

Hello Maureen, 

We will help you to resolve it. 

Could you please confirm whether you got the threat alert when you access specific website? If so, please confirm the URL. 

Also, have you tried to access the websites in different browser like Google chrome, firefox etc. Please try to reset Edge browser and check it.

Keep us updated.

1

Threat name: URL:Blacklist
URL      https://intuit.qujickbase.com/up/92bzzj7k/g/rjc/eg/va/ProSriesToolsHub_Setup.exe
Process  C:\ProgramFiles
                (86)\Microsoft\Edge\Application\msedge.exe 
Detected by   Web Shield
Status         Connection aborted

I have tried unistall the ProSeries 2020 program and reinstalling it.  It will not let me update this year's program or open the program.  I have ProSeries 2019 also and it is working just fine

2

Hello Maureen, 

We will help you to resolve it. 

Could you please confirm whether you got the threat alert when you access specific website? If so, please confirm the URL. 

Also, have you tried to access the websites in different browser like Google chrome, firefox etc. Please try to reset Edge browser and check it.

Keep us updated.