Hello Gail,
This is the default procedure to follow. It will check the boxes of I am not Robot after few attempts. We will take this as a valuable suggestion and forward to concern team. Thank you for letting us know about it, you do have an option to submit the suggestions from your end. Open AVG Internet Security -> About -> Product Feedback.
May not be the correct Category, however, after much frustration, this is where I begin, or more likely end. So, I have an AVG order number (......7964), a My Account name (.......edu) and password (......umNC); a product order number (.....7964); and a 30 digit product ID code (.......IHE4F), since probably mid-March 2017 (2-year subscription). Software was supposed downloaded to my computer, but when attempting to access the software, etc., I am shown a series of images of cars, busses, signs, etc.,(to ensure that I am not a robot). whose resolution is so poor, that identification for my eyesight is not possible and to keep trying is like a revolving door that keeps hitting you in the back. e.g.,"click and boxes with road signs" -- parts of signs show up in perhaps 4 boxes and sign legs in 4 more, which is apparently the correct answer.
My bottom line right now is that however spectacular AVG products are, I do not find them user friendly, an obviously very frustrating to deal with...........let alone locate accessible help
My bottom line right now is that however spectacular AVG products are, I do not find them user friendly, an obviously very frustrating to deal with...........let alone locate accessible help
Hello Gail,
This is the default procedure to follow. It will check the boxes of I am not Robot after few attempts. We will take this as a valuable suggestion and forward to concern team. Thank you for letting us know about it, you do have an option to submit the suggestions from your end. Open AVG Internet Security -> About -> Product Feedback.