Hello Melvin,
I am sorry to hear that you are unable to activate AVG Ultimate subscription in your mobile product. To best assist you with this installation issue, I suggest you to contact AVG Mobile support. Please click on the following link ( http://avgclick.me/AVGtechnical ) and fill out your details, select as Android then the name of AVG Program that you installed in your mobile and in description please completely explain about your issue and finally click on Email option. Also when filling out your details choose Yes for the Question "Are you currently using any paid/trial AVG products?" even though you may be using the Free version and fill out necessary details and click on Email option. The AVG mobile team will reply back to you via email with a resolution.
I send an email to invite android to use my AVG Ultimate subscription when I open the email on the android device and install then as instructed login to my AVG account on the android device but I still only have the free android device software why??
Hello Melvin,
I am sorry to hear that you are unable to activate AVG Ultimate subscription in your mobile product. To best assist you with this installation issue, I suggest you to contact AVG Mobile support. Please click on the following link ( http://avgclick.me/AVGtechnical ) and fill out your details, select as Android then the name of AVG Program that you installed in your mobile and in description please completely explain about your issue and finally click on Email option. Also when filling out your details choose Yes for the Question "Are you currently using any paid/trial AVG products?" even though you may be using the Free version and fill out necessary details and click on Email option. The AVG mobile team will reply back to you via email with a resolution.
Melvin, AVG Android support is provided through email only.
AVG Guru