I have been billed already but keep getting ask for upgades and my detection is still on free

AVG Protection
3

Hello Mark,

We apologize for the inconvenience. We'll check and help you with this.
Unfortunately, we couldn't locate any active subscription under this email address. We've sent you an email requesting more info to follow. Please check and revert to that email for further assistance.

1

How can you find out if your upgrade is completed seems i still on free without the extras i have payed for?

2

Hello Mark,

We apologize for the inconvenience. We'll check and help you with this.
Unfortunately, we couldn't locate any active subscription under this email address. We've sent you an email requesting more info to follow. Please check and revert to that email for further assistance.