**Did someone else have the same issue ? **
I have been billed 83.99 to my account on the 7th of February 2022 but it doesn’t appear anywhere on my AVG account. I did not authorize this billing. And I have already been billed on November 2021 for a product I did purchased. This is ridiculous. They make it hard for us to cancel anything and they can’t even show the transaction on my account?? Don’t trust this company with your bank account !! They will proceed to unauthorized prélèvements.
Hi Giverny,
This isn't the experience we want you to have. We'd like to help you with this.
However, upon checking our records, we see that you've raised another refund request & the concerned team has already initiated the refund for the order that was under a mistyped email address.
If you still require assistance regarding this, feel free to write back to us.
Yes. I've also been billed twice for two separate products
Hi Richard,
We've replied to your original post.
Please check & revert to us via it to keep the conversation in a single thread.
Thank you for your understanding in advance!