I have been charge with94.48 euro never used AVG i have to get legal advise to get my money back

AVG Subscription
1

i have been charged with 94.48 euro never used it i cancelled it still beeing charged aim waiting for you to take care of this matter
thanks in advance
vera friedel

4

Hello Vera,
Thank you for contacting AVG support community.
I apologize for the trouble caused. We will certainly help.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you.

2

Vera,  I think you can go another way to get your money back.  Which by the way I just noticed today $118.00 CAN taken out of my account.  This is what I am going to do;   Go to your bank.  If you can print any emails regarding this, take a copy.  Tell them that you never receivedv an email regarding this charge and ask them to get the money back for you.  You may have to sign a paper in the bank or you may get a form in the mail that you have to fill out, then mail it back.  This is to ensure that you are not committing fraud.  I have gotten my bank to retrieve money for me, at least 7 times.  And I think a couple were to AVG!!!

Lori Caviglia      Good luck

3

Hello Vera,
Thank you for contacting AVG support community.
I apologize for the trouble caused. We will certainly help.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you.