I have been charged 104.99 today

Hi Emma,

Thank you for explaining your concern via community forum.

I see that you have reached our live chat support and our concern team has forwarded your request to our concern team.

They have processed it and sent an email confirmation.

The refund amount will be credited within 5-7 business days.

I have been charged 104.99 with no warning when I have no renewals due until July. 

I seem to have two accounts. I have just cancelled the subscription in the one associated with my studentmail. Either way, I should have not have been charged today, even the studentmail mail was was due until 13th July. I now have NO money. PLEASE REFUND IMMEDIATELY. 

I have posted this using both logins. 

Thank you for reaching our support regarding the charges, Emma.

Feel free to reach us if you need any help.

Thank you. I couldn't find my way back here after I closed my browser, then I found the live chat. Thanks.

Hi Emma,

Thank you for explaining your concern via community forum.

I see that you have reached our live chat support and our concern team has forwarded your request to our concern team.

They have processed it and sent an email confirmation.

The refund amount will be credited within 5-7 business days.