Hello Mary,
We regret the inconvenience caused.
We've checked and we can see that you've already raised a refund request for your charge (GBP 74.99), with our concerned team.
We'd like to inform you that our concerned team have processed your refund and have sent you an email confirmation.
Please check your inbox/spam folders for the email.
- I have one subscription which runs from January for one computor. You have charged me again in July for a multi user sub of £74. which is not needed and not relevant. and surplus to my requirements please cancel this sub. and recredit my bank card..in respect of this duplication.
Hello Mary,
We regret the inconvenience caused.
We've checked and we can see that you've already raised a refund request for your charge (GBP 74.99), with our concerned team.
We'd like to inform you that our concerned team have processed your refund and have sent you an email confirmation.
Please check your inbox/spam folders for the email.