I have been charged a subscription fee

James,
I understand that your AVG subscription has got auto-renewed and you would like a refund for it. I'll certainly help you with it.
When you purchase an AVG subscription (formally known as "Continuing Protection Service"), the subscription will continue until you have canceled it. Customers will be billed 15 days prior to the start of the next subscription period. Customers will also receive an email regarding the automatic extension of their AVG subscription, 45 days prior to the start of the next subscription period.

Not to worry, your Refund has been initiated. You should have received an email from our Refund Team. Please check your Mailbox. Also check your Junk/Spam folders.

I have been charged a subscription fee of #69.99. please refund!!

James,
I understand that your AVG subscription has got auto-renewed and you would like a refund for it. I'll certainly help you with it.
When you purchase an AVG subscription (formally known as "Continuing Protection Service"), the subscription will continue until you have canceled it. Customers will be billed 15 days prior to the start of the next subscription period. Customers will also receive an email regarding the automatic extension of their AVG subscription, 45 days prior to the start of the next subscription period.

Not to worry, your Refund has been initiated. You should have received an email from our Refund Team. Please check your Mailbox. Also check your Junk/Spam folders.