I have been charged twice in 2 months for avg not authorised

AVG Subscription
3

Hi Kim,
Thank you for contacting AVG Community Forum. I see you are facing issues with the charges that you are not aware of. I am sorry for the inconvenience. May I ask you for some additional information? Could you please provide me with alternate Email Id or Order Id of the subscription? Could please provide me with the screenshot of the charges? Thanks and Keep us updated.

1

I don't have an order number so cs can't help me. This is happening every year, how can I stop them billing me?

2

Hi Kim,
Thank you for contacting AVG Community Forum. I see you are facing issues with the charges that you are not aware of. I am sorry for the inconvenience. May I ask you for some additional information? Could you please provide me with alternate Email Id or Order Id of the subscription? Could please provide me with the screenshot of the charges? Thanks and Keep us updated.