I have been charged without authorization

AVG Subscription
3

Hi Rami,

We apologize for the inconvenience caused.
Upon checking, we couldn't locate any active AVG subscriptions or recent charges made under the email address you've used to contact us here.
It's possible that your subscription is registered under an alternate/misspelled email address.
We've sent you an email requesting further. Please check your inbox/spam folders to find the email and use it to get back to us.

1
i have been charged on 26 march 2023 by 73.44 usd
about a service i never wanted to subscibe to 
maybe i download some program for trial only 

Transaction ID: (Transaction ID redacted)

the charge was on paypal

 
26 Mar 2023Payment to Digital River GBP GMBH
Completed		-$73,44 USD


 


how can i cancel the subscription and get refunded ?
2

Hi Rami,

We apologize for the inconvenience caused.
Upon checking, we couldn't locate any active AVG subscriptions or recent charges made under the email address you've used to contact us here.
It's possible that your subscription is registered under an alternate/misspelled email address.
We've sent you an email requesting further. Please check your inbox/spam folders to find the email and use it to get back to us.