I have changed my computer to a MAC Air from a PC Windows laptop

Hello Patricia,

On checking your account, I see that you have purchased AVG Internet Security (1 computer). If you want to use it on your MAC device, you have to migrate the license to AVG Internet Security Unlimited product. AVG Internet Security Unlimited can be installed on unlimited Windows, Android and MAC devices.

If you wish to migrate the license to unlimited version, please contact our technical support https://support.avg.com/support_tech_chat to assist further.

I have recently renewed my subscription and received a  software download and licence number but this will not run on my 
Mac so I have downloaded the free version of AVG but need to upgrade using the licence how do I do this?

Hello Patricia,

On checking your account, I see that you have purchased AVG Internet Security (1 computer). If you want to use it on your MAC device, you have to migrate the license to AVG Internet Security Unlimited product. AVG Internet Security Unlimited can be installed on unlimited Windows, Android and MAC devices.

If you wish to migrate the license to unlimited version, please contact our technical support https://support.avg.com/support_tech_chat to assist further.