Hello Fernando,
I understand your situation.
To unlock your phone please follow the instructions mentioned in this link: http://avgread.me/1JEloSz .
If that doesn't help, Please click on this link: https://support.avg.com/support_contact_form?l=&retUrl=support_sales .
Select the option as "YES" and the operating system as "ANDROID"
Fill in the details and click on the option "answer via email"
You will be getting the prompt answer via email from our mobile team.
I HAVE CHANGED TELEPHONIC COMPANY AND I DID NOT REMOVE AVG's PROTECTION THEFT. NOW I HAVE PUT MOVISTAR's SIM CARD AND IT BLOCKS THE SCREEN WITH AVG THEFT AND I DO NOT REMEMBER THE PASSWORD.
Hello Fernando,
I understand your situation.
To unlock your phone please follow the instructions mentioned in this link: http://avgread.me/1JEloSz .
If that doesn't help, Please click on this link: https://support.avg.com/support_contact_form?l=&retUrl=support_sales .
Select the option as "YES" and the operating system as "ANDROID"
Fill in the details and click on the option "answer via email"
You will be getting the prompt answer via email from our mobile team.
FERNANDO, Please note that AVG Android support is provided through email only.
AVG Guru