I have had your free program and yesterday I purchased a 2 year antivirus program. I can't get past "download!"...My money is gone but I don't have any antivirus working?

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1

Shirley, Have a look @ this article (https://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-AntiVirus-Internet-Security-or-Premium-Security).
AVG Guru

2

Shirley, Have a look @ this article (https://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-AntiVirus-Internet-Security-or-Premium-Security).
AVG Guru