I have lost all my paid avg

I have avg paid for but have lost it for some reason

Ian,
As per our records, your registered email address is of domain @ntlworld.net. So, please try to create an AVG MyAccount with that email address and login to check your account details.
You can follow the steps in this article http://support.avg.com/SupportArticleView?urlname=Create-AVG-MyAccount to create a new account.

Hello Ian,
We are sorry to know that. We are unable to find any active AVG subscription from your account maintained with this email address. Please check if you have purchased active subscription with a different email address.
Thank you

Hello Ian,
We are sorry to know that. We are unable to find any active AVG subscription from your account maintained with this email address. Please check if you have purchased active subscription with a different email address.
Thank you

My old email address was [Email address removed] my new email address is [Email address removed].