I have multi device Internet Security but can't share with Family?

AVG Protection
1

I have multi device internet security, but I can't find a way of sharing with my family.  I'm currently only using 1 of the 10 licenses.  I've followed the links provided in other threads, but the "family sharing" options doesn't appear to exist…?  It has done in the past!

2

Thank you for sharing the screenshots, Rupert.

Upon checking your account, we can see that you have an active AVG Ultimate (Multi-Device) subscription.
The AVG Ultimate (Multi-Device) subscription is a subscription bundle which includes AVG Internet Security, AVG TuneUp, AVG Secure VPN & AVG AntiTrack.
Regrettably, the family sharing option is currently available for AVG Internet Security and AVG TuneUp standalone products alone.
In this case, we'd recommend that you manually install & activate your subscription onto the devices of your family members.
Please refer to this article for detailed instructions.
Let us know if you need further assistance.

4

Hi Rupert,
Thank you for contacting AVG Community Forum. I see you are facing issues with sharing the multi-device with your family. I am sorry for the inconvenience. Could you please share us the screenshot of the page (https://support.avg.com/SupportArticleView?urlname=AVG-Create-screenshot)?
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions. Thanks in advance.

3

Hi Rupert,
Thank you for contacting AVG Community Forum. I see you are facing issues with sharing the multi-device with your family. I am sorry for the inconvenience. Could you please share us the screenshot of the page (https://support.avg.com/SupportArticleView?urlname=AVG-Create-screenshot)?
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions. Thanks in advance.