I have no subscription but you made me pay

AVG Protection
3

Hello Daniela,

We have a specialized team to deal with mobile queries.
To reach them, please visit this link and select "Technical Support" tab.
For "are you currently using any paid/trial AVG products?" question, click on "Yes".
Please select operating system as "android" and fill in other requested details.
Finally, click on "request answer via email" which will submit a ticket to our mobile team.
Please keep checking your emails regularly to know the status.
Thank you.

1

Hello, today I've payed 5.49 euros for AVG PRO on my mobile: I have NO SUBSCRIPTION, how is it possible? Could you help me, please?
Daniela

2

Hello Daniela,

We have a specialized team to deal with mobile queries.
To reach them, please visit this link and select "Technical Support" tab.
For "are you currently using any paid/trial AVG products?" question, click on "Yes".
Please select operating system as "android" and fill in other requested details.
Finally, click on "request answer via email" which will submit a ticket to our mobile team.
Please keep checking your emails regularly to know the status.
Thank you.