I have paid for 2 years protection. It is gone. Help me!

Ole, In future please refrain from carrying out multiple topic postings on the same subject! You won't obtain an answer to your query any faster!. Other posting (https://support.avg.com/answers?id=906b0000000DSZzAAO).
AVG Guru

Hello Ole,
We are sorry for any inconvenience caused. We have sent you an email instruction to install AVG PC Tuneup, please check with your mailbox and try to install it.
Feel free to contact us again if you need any further assistance. Thank you.

I have paid for 2 years protection. It is gone. Help me !!

Hello Ole,
We are sorry for any inconvenience caused. We have sent you an email instruction to install AVG PC Tuneup, please check with your mailbox and try to install it.
Feel free to contact us again if you need any further assistance. Thank you.