I have paid for my anti virus, why must I now pay again?

Greetings,

We apologize for the inconvenience. We'll look into this & help you.
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In March/april I bought a year long protection and tune-up … why do they ask me to pay again for anti-virus?

Greetings,

We apologize for the inconvenience. We'll look into this & help you.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us.

Bruger ikke AVG mere, skal derfor ikke betale opkrævning .Alt på AVG skal afmeldes.
Bekræft denne meddelelse.

Greetings,

Support via AVG Community forum is currently available only in English. For example, you can use Google Translate (https://translate.google.com) for translation.

We're glad to look into this & help you.
However, since you are not the author of this post, we don't have your account information.
Please write back to us in your own/new post so that we can get your account information and assist you further.
Thank you for understanding.